And on with the story we go...
Technical Training
End of week one, I graduate with flying colours. A shiny certificate (well I never technically get one but everything is cheap diner laminated so it had to have been shiny) pronounces that I am ready to take calls.
I know the total sum of nothing. In fact I am fairly certain I've lost some common sense. GenEx are all about company-set processes. Free thinking, scratch that, thinking, is not wanted or encouraged.
We now divide, separating into our own individual accounts. I am not particularly friendly with the other two Techtronics employees so it’s a total slog. Our trainer is lovely if somewhat insecure. The boys immediately go for the kill: arriving late; not doing any work; pretending they have doctor’s appointments.
I simply open my mouth.
“So you are married?” Inclining my head, I indicate her ring.
“Just got divorced,” she says. “My husband is a chef.”
“I can’t imagine ever leaving a chef.”
“Actually, he left me.”
~~~~~
By the end of the second week, I know everything there is to know about Techtronics. Namely: where and when the company was formed; its vast generic product range (of which I have no idea which products I will be expected to support); and that our trainer is counting down to the day she never has to look at us again.
“As you are more technically minded, you’ll be supporting our Audio Visual line.”
Her announcement is a bit of a shock. Chiefly because no-one has tested my technical knowledge. Well, knowledge, full stop.
In time I learn that ‘technically-minded’ is GenEx code for ‘If I had some gasoline and a box of matches you probably wouldn't be the first person I'd set on fire'.
Surprisingly few recruits ever fall into this category.
“Okay.” But at some point there’ll be actual training, right?
“Andrew is off sick so I’ll buddy you up next week and then we’ll condense the two-week training into one week.”
But again—but there’ll be some training, right?
“I know it’s not the ideal situation…”
Today’s lesson is brought to you by the letter O. As in: Obviously. Or: Over-exposition.
“But I have faith in you.”
Take note of how many times I'll hear that.